Ugg Boots – Long with lace-up – FEMALE

Postage / freight costs within Australia

Items purchased through our online store are charged a delivery fee for anywhere in Australia. Delivery fees are visible in your shopping cart.

Delivery of goods within Australia

Our preferred couriers are Australia Post, Couriers Please and Fastways.

Overseas orders

​Please contact us with your order requirements and we will provide you the shipping costs.

Your consent

By using our Website, you consent to our Website’s Online Privacy Policy.

What do we use your information for?

Any of the information we collect from you will be used to process transactions, make contact with you to answer your query and / or forward information about our products and / or sale items.

Do we use cookies?

We do not use cookies.

Do we disclose any information to outside parties?

Your personally identifiable information, whether public or private, will not be sold, traded, exchanged, transferred or given to any other party or company for any reason whatsoever without your prior written consent. This does not include trusted third parties who assist us in operating our Website, conducting our business or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law or protect ours or others rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

Changes to our Online Privacy Policy

If at any time we change our Online Privacy Policy, the change/s will be made to this page of our Website.

Damaged or Faulty Goods

Please contact us first.

Goods are inspected prior to shipment. Should you receive the goods and they are in anyway damaged, please contact us to arrange for our Courier to collect the goods at our expense. Once we have received them back to our Warehouse (within 14 days of you receiving them), we will inspect the goods and then if applicable, process a full refund.

Incorrect Size

Please contact us first.

Should you receive your item/s and realise you have ordered the incorrect size, please return the product to us within 14 days of you receiving them (at your expense). Once we have received the item/s back to our Warehouse, we will inspect them to see that they have not been used / worn. If the item/s is still in ‘brand new’ condition, we will then forward you the item/s in the correct sizing (at your expense).

Changed your mind

Please contact us first.

We are happy to exchange your product for something else if you change your mind. please return the product to us within 14 days of you receiving them (at your expense). Once we have received the item/s back to our Warehouse, we will inspect them to see that they have not been used / worn. If the item/s is still in ‘brand new’ condition, we will then forward you your newly chosen item/s (at your expense).